CamdenKit services - Privacy Policy

Camdenkit Services Privacy Policy

At Camdenkit Services (CKS), your privacy is our utmost priority. We are committed to maintaining the confidentiality and discretion of all your personal information. This policy explains how we collect, use, and protect your data.

Appointment Privacy:

We schedule at least one hour between appointments to ensure complete privacy and a relaxed experience. All consultations and services are conducted exclusively between you and CKS or a specialized therapist or personal trainer affiliated with CKS.

Information We Collect and How We Use It:

• Booking and Contact: When you register, we collect your email address for booking confirmations, updates on promotions, special offers, newsletters, and blog posts, and your telephone number for emergency contact and booking reminders via SMS.
• Payment Information: We handle transactions using secure payment processors (Square and PayPal). We do not store your full payment card details.
• Live Stream Collaborations: For live stream collaborations, we require signed release forms (available at https://camdenkit.com/) 48 hours before the event. We adhere to the privacy policies of the hosting platforms (OBS Studios, OnlyFans, YouTube).
• Therapy Sessions: During therapy sessions, we recommend keeping non-treatment-related conversations to information already in the public domain to avoid potential misunderstandings or conflicts.
• CCTV: CCTV is used at the building entrance for security purposes. Recordings are deleted at the end of each working day.
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Data Security and Storage:

We utilize various service providers to ensure the security and privacy of your data:

• Communication: Virgin, O2, Meta WhatsApp (Telephone); Microsoft Outlook, Google (Email); 
• Meta WhatsApp (Live Chat)
• Payments: Square, PayPal
• Website and Booking Platforms: GoDaddy, Bark
• Video Calls: Zoom, Meta WhatsApp
• Content Creator Collaborations: OBS Studios, OnlyFans, YouTube
• Data Storage: Google, Microsoft Windows, Virgin, GoDaddy, Square, PayPal

Password/PIN authentication, firewalls, and VPNs protect all systems. We ensure our service providers maintain appropriate data protection measures. Information required by HMRC and other government bodies is stored offsite with separate service providers.

Third-Party Disclosure:

We will only disclose your information to third parties (such as a secretary or PA) with your explicit prior consent. Legal authorities requesting information must provide a signed court order compliant with GDPR legislation. In such cases, we will notify you as soon as possible.

Your Rights:

You have the right to access, correct, or delete your personal information. You can also object to the processing of your data for marketing purposes. To exercise these rights or for any privacy-related inquiries, please get in touch with us. 

Changes to this Policy:

We may update this privacy policy from time to time. Any changes will be posted on this page.

Contact Us:

If you have any questions or concerns about this privacy policy, please do not hesitate to contact us.